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Oracle Utilities C2M v2.7.0.1 Functionality for Implementers
This Oracle Utilities Customer to Meter (C2M) v2.7.0.1 training is designed to give consultants, implementers, and end-users a comprehensive understanding of Oracle’s next-generation utility solution. The course provides hands-on knowledge of customer management, meter-to-cash processes, billing, payments, credit & collections, and integrations, enabling participants to confidently implement and support Oracle Utilities C2M.
By the end of this course, participants will be able to:
• Understand Control Central and UI standards for effective navigation.
• Configure and manage customer information, devices, and measuring components.
• Gain end-to-end knowledge of billing, payments, adjustments, and financial transactions.
• Handle credit, collections, deposits, loans, and case management within Oracle C2M.
• Integrate C2M with field work, service orders, and third-party systems.
By the end of this course, participants will be able to:
• Understand Control Central and UI standards for effective navigation.
• Configure and manage customer information, devices, and measuring components.
• Gain end-to-end knowledge of billing, payments, adjustments, and financial transactions.
• Handle credit, collections, deposits, loans, and case management within Oracle C2M.
• Integrate C2M with field work, service orders, and third-party systems.
Course Introduction
Price: 120000
Mode: Virtual
Duration: 26 hrs
Audience
This course is ideal for:
- Implementers who are configuring and deploying Oracle Utilities solutions.
- Business Analysts who need to map business processes to C2M functionality.
- Business Analysts who need to map business processes to C2M functionality.
- Digital Courseware
- Access to the Recordings
- Experience 24*7 Learner Support.
Content
The training modules cover:
• Control Central and User Interface Standards
• Framework Overview
• Customer Information – Part 1
• Devices and Measuring Components
• Field Work and Service Order Management
• Customer Information – Part 2
• Measurements and Scalar VEE
• Integration with Third-Party Systems
• To-Do List and Workflow Management
• Financial Transactions
• Usage and Billing – Part 1
• Usage and Billing – Part 2
• Sales and Marketing
• Statements and Notifications
• Rates Configuration
• Payments Processing
• Adjustments Handling
• Credit & Collections
• Budgets
• Service Requests
• Deposits and Loans
• Case Management
• Control Central and User Interface Standards
• Framework Overview
• Customer Information – Part 1
• Devices and Measuring Components
• Field Work and Service Order Management
• Customer Information – Part 2
• Measurements and Scalar VEE
• Integration with Third-Party Systems
• To-Do List and Workflow Management
• Financial Transactions
• Usage and Billing – Part 1
• Usage and Billing – Part 2
• Sales and Marketing
• Statements and Notifications
• Rates Configuration
• Payments Processing
• Adjustments Handling
• Credit & Collections
• Budgets
• Service Requests
• Deposits and Loans
• Case Management